Schedule No-Show Alerts for Missed Shifts in VeriClock

Learn how to configure schedule no-show alerts in VeriClock. This guide explains how to set start-of-shift and end-of-shift no-show alerts, choose notification recipients and delivery methods, apply default no-show rules to all shifts, and distinguish schedule-based alerts from general no-show alerts for stronger attendance monitoring.

VeriClock users can create alerts to automatically notify employees, managers and admins if an employee (or group of employees) do not clock in for a scheduled shift. 

To enable Scheduling in your account, go to the tabs Settings-->Scheduling-->check the box next to Enable Scheduling Feature-->click the blue Save button.

No Show Alerts - Start of Shift 

When creating a shift, you can create an alert that will send a notification if one or more scheduled employees are not clocked in +/- 15 minutes from the scheduled start time.

To create the alert, click on the Add Alert --> No-Show link.

Each alert can be set with the following options:

1. Select "No-show: Start of Shift"
2. Require at least one employee to be clocked in or all employees to be clocked in at the start of the shift
3. The time by which the employee must be clocked in (+/- 15 minutes from the scheduled start time)
4. Choose who should receive the notifications
5. The notification methods (Email, SMS, Notification to VeriClock account)
6. Any special message you want to include in the notification (optional)
7. Any additional people that should receive the alerts (optional) 

Note **Each time a user is listed to be notified in a shift no show alert, they will receive a notification.

No Show Alerts - End of Shift 

When creating a shift, you can create an alert that will send a notification if one or more scheduled employees are not clocked in at any time during the scheduled shift.

For example, for a shift that starts at 9:00 am and ends at 4:00 pm

 

Employee Clock In Time	Employee Clock Out Time	Does Alert send notification?
8:00 am	8:50 am	Yes
8:45 am	3:15 pm	No
9:05 am	3:45 pm	No
11:30 am	4:30 pm	No
4:05 pm	8:00 pm	Yes

To create the alert, click on the Add Alert --> No-Show link.

Each alert can be set with the following options:

1. Select "No-show: End of Shift"
2. Require at least one employee to be clocked in or all employees to be clocked in at some point during the shift
3. Choose who should receive the notifications
4. The notification methods (Email, SMS, Notification to VeriClock account)
5. Any special message you want to include in the notification (optional)
6. Any additional people that should receive the alerts (optional) 

Set Default No Show Alert

If desired, every shift that is created can have a default No Show Alerts automatically enabled. In order to set the default reminders, go to Settings --> Scheduling --> Add Alert --> Set Default No-Show

For more information on our schedule feature, see our Create a Shift guide and Edit a Shift guide.

**General No Show Alerts are also available, where you can set a general alert to notify you if ANY employee no shows or if no one shows for a job. General no show alerts are seperate from the schedule and will trigger based on the conditions set in the general alert rule. See Alerts - No Show for more information.**

See other Scheduling Guides:

• View Schedule By Day, Week, Month
• Team View Schedule
• View Schedule by Job
• Schedule - Resolving Conflicts
• Schedule Templates
• Notifications when a shift is Published or Edited
• Shift Reminder Alerts