How to Set Up Time Entry Alerts in VeriClock (Attendance, Hours, Job Cost & Notifications)

Learn how to set up and manage time entry alerts in VeriClock to monitor attendance, work hours, job costs, and compliance. This guide explains the five alert types—duration, clock in/out, time guard, no show, and job cost—how to configure notification recipients and delivery methods, and where to view alert reports to stay informed and in control of workforce activity.

There are 5 types of clock event based alerts you can set up in VeriClock:

• Duration Alert - notify when an employee has gone over a set number of hours per selected period. Duration alerts can be set up per employee, but do not link to a specific job. For more information see Alerts - Duration. **Duration alerts are also available for the schedule, where an alert can be sent if an employee exceeds their scheduled shift stop time. For information on schedule duration alerts, see Schedule Notifications - Remind Users of Upcoming Shifts**
• Clock in/out - notify when an employee clocks in and/or out. Clock in/out alerts can be set up per employee and/or per job. For more information see Alerts - Clock In/Out
• Timeguard - Automatically clocks an employee out at a certain time of day, or after a certain number of hours have been worked. Timeguards can be set up per employee, but do not link to a specific job. For more information see Alerts - Timeguard. **Timeguard alerts are also available for the schedule, where an employee can be autoclocked out based on their scheduled shift end time if they forget**
• No Show - Notify if an employee doesn't clock in, or if no one clocks into a job. No Show alerts can be set up per employee and/or per job. For more information see Alerts - No Show. **No show alerts are also available for the schedule, where an alert can be sent if an employee doesn't clock in for a scheduled shift. For information on schedule no show alerts, see Schedule No Show Alerts**
• Job Cost - Alerts if time or cost of job reaches a dollar amount or percentage of a job's budget. Job Cost alerts can be set up per job, but do not link to a specific employee. For more information see Alerts - Job Cost

Click on the links above for detailed set up instructions for each alert type.

Setting up Alerts

Go to Settings-->Alerts-->Add Alert Rule-->select the desired alert type

Under Notify - click on select from list to add the names to be notified. Affected Employees option will notify only the employee who triggers the alert. With the affected employee option, employees will not be notified if a different employee triggers the alert. Affected Employee Managers option will notify any manager who manages the employee triggering the alert. Admins option will notify all account administrators each time the alert is triggered. Adding individual names to be notified will send a notification to that individual anytime anyone triggers the alert rule. Individual employee names should not be added unless they are the only one this alert rule applies to.

Notifications can be set to notify by Email, SMS, and/or Push Notification.  Check the white box next to the preferred notification method before Saving the alert rule. *If using SMS to notify, there is a small $0.10 charge for each SMS notification that is sent*

Viewing Alert Reports

• To view alert reports sent out from your account, go to the tabs Reports>Alert Reports. Only Timeguard and No Show alerts that triggered are displayed in Alert Reports.

• To view all alert emails sent out from your account, go to Help>Email Logs, or see View Your Account Email Logs for more information.